Frequently Asked Questions

Everything you need to know about your Stührling timepiece.

How do I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn watches in their original packaging. Please contact our support team to initiate a return or exchange.

Do Stührling watches come with a warranty?

Yes, every Stührling timepiece is backed by a comprehensive two-year international warranty that covers internal movements and manufacturing defects.

How do I care for my automatic watch?

Automatic watches are powered by the movement of your wrist. If not worn for more than 36 hours, we recommend manually winding the crown 20-30 times to ensure accuracy.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your watches water-resistant?

Most of our watches are water-resistant ranging from 3ATM to 20ATM. Please check the specific product specifications for the depth rating of your particular model.