Returns & Exchanges

At Stührling, we want you to be completely satisfied with your timepiece, which is why we offer a 30-day return window for items in their original, unworn condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick and efficient resolution.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Timepiece

Carefully place the watch in its original presentation box with all manuals, tags, and protective films intact to ensure a full refund.

3

Attach the Shipping Label

Print the prepaid shipping label provided by our portal and securely affix it to the outside of your shipping carton.

4

Receive Your Refund

Once our quality control team inspects the returned item, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing